MyAccount Guide
We have been working hard behind the scenes on our new web-feature - 'My Account’.
My Account lets you edit your profile and contact details as well as enabling you to record your preferred language for our messages.
You can also view your past, current and upcoming courses with us, and now you can also view and download your course certificates online!
*Accredited courses will be coming soon.
We hope you like it!
Select a process to find out more
Creating your own ‘My Account’
Creating an account using a desktop computer
In the top right-hand side of our website, click the 'My Account' link. Once the slide out menu opens, enter the email address you would like to use for your account. If you haven’t given us this email address before, you will be prompted to register for an account using your chosen email address.
Next, you need to provide us with your account details.
All of the fields marked with an asterisk are required fields, and you won’t be able to submit the form without entering these, so make sure you double check you have entered everything required!
Once you have filled in your details, click the anti-spam box and press 'Submit'.
Creating an account using a mobile or tablet device
Select the menu icon from the top right-hand side (the menu looks like three lines on top of each other).
Once the menu slides out, tap the 'My Account' link. Next, enter the email address you would like to use for your account. If you haven’t given us this email address before, you will be prompted to register for an account using your chosen email address.
You will now need to provide us with your account details. All of the fields marked with an asterisk are required fields. You wont be able to submit the form without entering these, so make sure you double check you have entered everything required!
Once you have filled in your details, click the anti-spam box and press 'Submit'.
What are you waiting for? Get started today!
Logging in to your account
Log in using a desktop computer
Logging-in is a click away!
Click 'My Account' and enter your email address in the pop out window.
If you’ve already provided an email address to us and this is in our system, just enter your password, click login and that's it - you're in!
Oh and don’t worry, if you’ve forgotten your password you can reset this by clicking ‘Forgotten password’ and following the instructions which then appear.
Log in on a tablet or mobile device
Select the menu icon from the top right-hand side (the menu looks like three lines on top of each other).
Once the menu slides out, tap the 'My Account' link.
If you’ve already provided an email address to us and this is in our system, just enter your password, click login and that's it - you're in!
Oh and don’t worry, if you’ve forgotten your password you can reset this by clicking ‘Forgotten password’ and following the instructions which then appear.
Editing your details 
Changing your details
Once you are logged in (on either your computer or your mobile device), you can select 'Edit my details' to make any changes to your account in your account screen.
You can edit, amend or replace details here as you wish. Once finished, please ensure you click to save changes at the bottom of the screen.
Your membership
Viewing your membership
Once you are logged in (on either your computer or your mobile device), you can view your membership details by selecting 'View my membership'.
Here you can see your membership ID, membership start and end date, membership price, type and status.
Contact us if you want to make any changes or renew your membership!
Your courses
Viewing your Current, Previous and Upcoming Courses
You can view all of your course history with us in one quick click by selecting 'My course overview' from your account screen.
Selecting a specific item, for example 'Current courses', takes you to your current courses. ‘Upcoming Courses’ details courses you have booked onto, while ‘Previous Courses’ details courses that you’ve taken with us previously.
If you’re yet to sign-up to any courses – this section will display the text 'Sorry, you don't have any courses under your belt!' - not to worry! Once you have signed up to courses with us, they will begin to appear inside this section, so check back later.
Contact us to learn more about courses!
Become a member with us
Anyone who supports our aims can join or affiliate with us: individuals, learners, societies and organisations. Groups of our members can also form their own branches that organise their own activities and steer their own learning path where we can support and help provide tutors for example.
We currently offer free membership to new learners with half-price fees for the second year!
Why not take advantage of our new membership offer and become involved in supporting and developing our vision and aims?
Check out our courses
Join us
Become a learner, a tutor, partner or a member! Whatever you'd like to do, we would love for you to be a part of what we do.
Contact us
